Betttr Support

Help, contact, and resources for the Betttr app

Betttr is a recovery and wellness app that helps people quit gambling. We're a small team and we read every email.

If you are in crisis or thinking about harming yourself: please call or text the National Problem Gambling Helpline at 1-800-522-4700 (free, confidential, 24/7), or contact your local emergency services. The helpline is also accessible directly inside the app from the Panic tab.

Contact Us

The fastest way to reach us is by email:

support@betttr.net

We typically respond within 1–2 business days. Please include:

Common Questions

I forgot how I signed up — Apple or Google?

Try "Continue with Google" first. If that doesn't recognize you, try "Continue with Apple." You'll only see your account when you use the same sign-in method you originally chose. We're working on a way to link both methods to one account in a future update.

I lost my streak after signing in

This usually means you signed in with a different provider than the one you originally used (e.g., signed up with Google, then later tried Apple). Sign out, then sign back in with the original method, and your streak should reappear. If it doesn't, email us with the email addresses on both accounts and we'll help merge them.

How do I delete my account?

Email support@betttr.net from the address associated with your account, with the subject line "Delete my account." We will permanently delete all data within 7 days and confirm by reply.

Is Betttr free?

Yes — Betttr is free to download and use. We may introduce optional premium features in the future, but the core recovery tools (streak tracking, panic mode, journal, helpline access) will always be free.

Does Betttr replace therapy?

No. Betttr is a self-help and harm-reduction tool. It is not a substitute for professional treatment. If you are struggling, please reach out to a licensed therapist, your physician, or a recovery program.

Resources

Privacy

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Betttr is operated by Bettr Bet LLC.